We provide returns and exchanges of our product purchased due to manufacturing defect. General wear and tear are not considered to be faulty.
Exchange or return is available within 7 days from the day the item is received. Once we have received and verified the returned item, we will issue store credit equivalent to the amount of the returned item with no expiration date.
Delivery fee to return the product to us shall be borne by the customers.
To return faulty product please contact us at firstname.lastname@example.org
Flat rate delivery rate to Peninsular Malaysia RM 20 per order
Sabah and Sarawak RM 40 per order
The estimated delivery period is within 5-7 working days after payment confirmation is received. We will provide you with courier tracking details once order has been despatched.
Kindly note the delivery period is only an estimation and we are not able to guarantee the date of arrival which sometimes be disrupted to delivery issue.